Finance and Warranty

Close Brothers Motor Finance

Close Motor Finance's proposition is built on delivering a high standard of personal service:

Divisional Specialists

Each division provides products and services to meet the changing demands within differing markets and are headed by experienced staff with exceptional product knowledge. More about our divisions.

Strong Local Management

Our employees are local people with sound local knowledge who understand the communities they are serving.

Traditional Account Management

People who are focussed on providing a quality personal service to both dealers and customers.

Service 7 days a week

The dealer support unit is open even on Bank holidays to provide out of hours support for Close's dealer network.

Flexible Underwriting

Close does not use a points scoring system but relies upon credit searches, its strong local knowledge and common sense, to gain a full appreciation of all circumstances of each individual case.

Tailored Products

Keeping the customer in mind with all of its products, Close has a very defined sense of customer care.

Competitive Rates & Terms

Close believes that it is important to be competitive, offering rates that allow us to provide a higher level of personal service.

 


Vehicle Warranty

FREE 3 MONTHS RETURN TO BASE WARRANTY

to a Maximum of £500 per Claim

Any vehicle purchased from Straffords automatically receives a FREE 3 MONTHS comprehensive warranty covering all the items listed below. The only stipulations are that you must return the vehicle to us, the mechanical breakdown must not have been caused by driver negligence or neglect and the vehicle cannot be modified in any way from its original sale date. Customers are urged to purchase extended and enhanced warranties which can cover your used vehicle for up to 3 years. These extra warranties are highly recommended for all types of used vehicles and are particularly advised for higher mileage specialist vehicles, just ask your Strafford sales person at the time of purchase.

Definition of mechanical breakdown
For the purposes of this Free 3 month guarantee the definition of Mechanical Breakdown shall mean, the sudden and unforeseen failure of a component arising from any permanent mechanical or electrical defect, (for a reason other than wear and tear, normal deterioration or negligence) causing a sudden stoppage of its function, necessitating immediate repair or replacement of the component before normal operation can be resumed. Consequential mechanical damage caused by negligence will not be covered.

Rear Wheel Drive (2 wheel drive & 4X4)
Drive shafts, universal joints and couplings, constant velocity joints, half shafts and bearings. (Excluding: gaiters and bushes).

Differential/s (2 wheel drive & 4X4)
Planetary gear assembly, crown wheel and pinion assembly. Internal shafts, bearings and bushes, thrust washers, spacers, bevel gears. This Includes front, rear and centre differentials. (Excluding: viscous couplings and fluid differentials).

Propshaft/s (2 wheel drive & 4X4)
Propshaft, universal joints and couplings, bearings, includes front and rear transfer shafts. (Excluding: gaiters).

Wheel Bearings
Front and rear wheel bearings.

Steering and Suspension
Steering rack and pinion, power steering rack, steering box, power steering box and idler box. (Excluding: gaiters, oil leaks, coil springs, shock absorbers, arms, tracking and balancing). 

Braking
Brake master cylinder, calipers, wheel cylinders, brake bias/restrictor valve. (Excluding: disc brakes, brake pads, brake shoes, brake shoe fitting kits, wheel cylinders and brake drums).

Electrical
Alternator, voltage regulator, starter motor (including pre-engaged solenoid), starter solenoid (inertia drive starters), indicator relay, front windscreen wiper motor, front windscreen washer motor, ignition coil, horn. (Many electrical items excluded including: Sat-Nav, Radio, CD Player, heated seats and any manufacturer optional extra IE non-standard equipment).

Casings
Damage to casings caused by the failure of a covered Component will constitute part of the total claim within the cover limits.

Cylinder Block
excluding cracks and porosity), cylinder bores and liners (excluding cracks and porosity), crankshaft, crank bearings, big end bearings, oil pump, con-rods, gudgeon pins, small end bearings, pistons, piston rings, cylinder head (excluding cracks, porosity), rocker shaft, rockers, hydraulic lifters, camshaft and cam followers, push rods, camshaft bearings, inlet and exhaust valves, valve springs, valve guides, cylinder head gasket, inlet manifold, timing gears, timing chains, timing belt/chain tensioner, flywheel or flex plate, starter ring gear. (Excluding: overheating, de-coking, burnt, pitted and sticking valves).

Timing Belt
If the timing belt has been changed in accordance with the time/mileage requirements specified by the manufacturer (receipt required) it will be covered against mechanical Breakdown.

Important
See notes on page headed "Service Schedule" / "Timing Belt Warning"

Cooling
Engine thermostat, water pump, thermostat housing, viscous fan coupling, engine temperature gauge sensor, engine oil cooler, heater matrix, radiator, expansion tank.

Fuel System (Petrol)
Fuel Injected Engines: petrol injection pump, air flow meter, fuel pressure regulator, metering head, auxiliary air valve, idle speed control valve. (Excluding Breakdown as a result of contamination or failure to meet current emission legislation).

Engine Management
Engine Electronic Control Unit (ECU), automatic transmission governor (computer governor), anti knock sensor, MAP sensor.

Manual Gearbox
The following internal mechanical Components are covered: gears and gear clusters, selectors and shafts, synchromesh assemblies, bushes, ball and roller bearings, needle bearings, transfer gears.

Clutch
Release thrust bearing, centre plate (oil contamination - centre plate only), pressure plate, master and slave cylinders, clutch Cable including self adjusting mechanism and clutch damper.

Automatic Gearbox
The following internal mechanical Components are covered: governor, valve block, oil pump, gears, brake bands, servos, clutches, seals, shafts, bearings and bushes, modulator valve, transfer gears

Working Materials
Should any authorised repair to any of the above Components require essential replacement of or topping up of lubricants, oils or coolant or replacement of the oil filter these shall be covered as part of the total claim within the cover limits. It is essential that if a claim is made that the vehicle is returned to Strafford sales at 74 Preston Road Brighton BN1 4QG for the repairs to be carried out, no 3rd party repairer is allowed for the free 3 month warranty.

Available for up to 3 years (upgrade options are only available on date of purchase).
Provided that the terms and conditions of this Extended Guarantee are fully complied with the following specifically listed components and labour costs are covered against mechanical breakdown. Please refer to your Schedule for Dealer Care Extended Guarantee claims limits. Within the period of Extended Guarantee the number of claims are unlimited. Items not specifically listed will not be covered by this Dealer Care Extended Guarantee. Engine
 

Optional additional cover

The following will only be included if selected as optional additional cover items on the Schedule, and the appropriate additional payments paid. Turbocharger / Supercharger / Kompressor The complete unit is covered providing it is of original manufacturer’s equipment (including the wastegate if it is an integral part of the unit and cannot be bought separately).

Four Wheel Drive Vehicles (4X4)
If you have paid for the additional cover for Your 4 wheel drive Vehicle, the cover above will be extended to cover the additional drive train Components found on Your Vehicle beyond its 2 wheel drive equivalent. Additional cover is denoted in the certificate marked with the term "4X4".
 

3 Star Car Protect MBI

This Insurance offers 'Parts and Labour' cover for specifically listed Components under the following categories. This is a summary of the cover offered. Specific Components are detailed in the Insurance document.

  • Engine
  • Timing Belt
  • Cooling
  • Fuel
  • Manual Gearbox
  • Clutch (Parts Only)
  • Automatic Gearbox
  • Continuously Variable Transmission (CVT/CTX)
  • Torque Converter
  • Transfer Box (4X4)
  • Front Wheel Drive (2 wheel drive & 4X4)
  • Rear Wheel Drive (2 wheel drive & 4X4)
  • Differential/s (2 wheel drive & 4X4)
  • Propshaft/s (2 wheel drive & 4X4)
  • Wheel Bearings
  • Steering and Suspension
  • Braking
  • Electrical
  • Casings
  • Working Materials

The following will only be included if selected as optional additional cover items on the Schedule, and the appropriate additional premiums paid.

  • Turbocharger / Supercharger / Kompressor
  • Four Wheel Drive Vehicles (4X4)

5 Star Car Protect MBI

This Insurance offers 'Parts and Labour' cover for specifically listed Components under the following categories. This is a summary of the cover offered. Specific Components are detailed in the Insurance document.

  • Engine
  • Timing Belt
  • Cooling
  • Fuel System (Petrol)
  • Engine Management
  • Manual Gearbox
  • Clutch
  • Automatic Gearbox
  • Continuously Variable Transmission (CVT/CTX)
  • Torque Convertor
  • Transfer Box
  • Front Wheel Drive
  • Rear Wheel Drive
  • Differential/s
  • Propshaft/s
  • Wheel Bearings
  • Steering and Suspension
  • Braking
  • Electrical
  • Casings
  • Woring Materials
  • Diesel Cover

The following will only be included if selected as optional additional cover items on the Schedule, and the appropriate additional premiums paid.

  • Turbocharger / Supercharger / Kompressor
  • Anti-Lock Brake system (ABS)
  • Air Conditioning / Climate Control
  • Catalytic Converter
  • Four Wheel Drive Vehicles (4X4)
  • Power Roof Motors

Gold Car Protect MBI

All mechanical and electrical Components* and associated labour costs of the insured Vehicle are covered, provided they are of the original manufacturer's specification.

Oil Seals & Gaskets

All oil seals and gaskets are covered for sudden failure (except where the failure is due to Wear and Tear).

Timing Belt

If the timing belt has been changed in accordance with the time/mileage requirements specified by the manufacturer (receipt required) it will be covered against mechanical Breakdown.

Casings

Should the failure of a covered Component result in damage to any associated casing the replacement will constitute part of the claim within the Insurance Claims Limit.

Working Materials

Where an authorised repair requires the replacement or topping up of oils, anitfreeze or other fluids, or replacement of the oil filter, these will also constitute part of the claim within the insurance Claims Limit.

The following will only be included if selected as optional additional cover items on the Schedule, and the appropriate additional premiums paid.

Turbocharger / Supercharger / Kompressor

The complete unit is covered providing it is of original manfacturer's equipment (including the wastegate if it is an integral part of the unit and cannot be bought separately).

Anit Lock Brake System (ABS)

Factory fitted ant-lock braking systems are covered. (Excluding: wiring and connection faults).

Air Conditioning / Climate Control

Factory fitted air conditioning systems are covered (excluding pipes, unions, wiring and receiver drier).

Re-gassing

Within the limits of indemnity, where the replacement of a covered Component requires re-gassing of the system, a maximum of £40.00 inc. VAT will be contributed (routine maintenance / re-gassing is not covered).

Catalytic Converter

The factory fitted catalytic converter is covered for mechanical Breakdown (excludes damage caused by impact, corrosion or incorrect grade or type of fuel).

Van Protect Cover

Provided that the terms and conditions of this Guarantee are fully complied with the following specifically listed Components and labour costs (except clutch) are covered against mechanical Breakdown.

Engine

Cylinder block (excluding cracks and porosity), cylinder bores and liners (excluding cracks and porosity),crankshaft, crank bearings, big end bearings, oil pump, con-rods, gudgeon pins, small end bearings, pistons, piston rings, cylinder head (excluding cracks, porosity), rocker shaft, rockers, hydraulic lifters, camshaft and cam followers, push rods, camshaft bearings, inlet and exhaust valves, valve springs, valve guides, cylinder head gasket, timing gears, timing chains, flywheel or flex plate, starter ring gear.
(Excluding: overheating, decoking, burnt, pitted and sticking valves).

Cooling:

Engine thermostat, water pump.

Manual Gearbox:

The following internal mechanical components are covered: gears and gear clusters , selectors and shafts, synchromesh assemblies, bushes, ball and roller bearing, needle bearings.

Automatic Gearbox:

The following internal mechanical components are covered: governor, valve block, oil pump, gears, brake bands, servos, clutches, seals, shafts, bearings, bushes, modulator valve.

Differential/s (2 wheel driver & 4X4)

Planetary gear assembly, crown wheel and pinion assembly. Internal shafts, bearings and bushes, thrust washers, spacers, bevel gears. (Excluding: centre differentials 4X4 vehicles).

Steering:

Rack and pinion steering box. (Excluding power steering and gaiters).

Braking:

Brake master cylinders.

Electrical:

Alternator, starter motor, starter solenoid.

Casings:

Consequential damage to casings caused by the failure of a covered component will constitute part of the total claim and within the guarantee limits.

Working Materials:

Should any authorised repair to any of the above components require essential replacement of or topping up of lubricants, oils or coolant or replacement of the oil filter these shall be covered as part of the total claim within the guarantee limits, providing the vehicle is not within 1,000 miles of its next due service.

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